Creating Questions

Determine the type of question that you want to create. The question type is determined by the answers the respondent is allowed to give. For example, if the respondent can choose only one answer, create a single select question. Values are stored in UDC 90CF/QT, and include:

G: Guide information

M: Multiple select

S: Single select

V: Value input

Enter the value that is associated with the question. This value is used to determine the score of the script in which the question is included. Typically, the most important questions in the script have a higher weight than the least important questions. You can enter question weights for single and multiple select questions only. The system:

Totals the question weight value of each question in a script, and then divides the total by the number of questions that have a question weight in the script to determine the question percentage for each question.

Multiplies the question percentage by the answer score of the selected answer to determine the score for the question.

Totals the score for each question in the script to determine the script score.

Compares the script score to the rate set that is associated with the script to determine the meaning of the script score.

Select the answer set that contains the valid choices for this question. When you create the script, you can specify which answers from the associated answer set appear to the user when the script is run.

Enter the identification number of the variable that you want to hold the value of the respondent's answer. This value can then be used to replace the token that is associated with this variable in subsequent questions. Using tokens and variables enables you to personalize questions based on the responses that are received.

Click this link to display a list of available tokens. Tokens appear in alphabetical order. For a token to be valid, you must have used the associated variable in a question that appears in a script before this question. For example, if you use the {Favorite Color} token in the current question, you must have used the {Favorite Color} variable in a previous question. The variable is used to store the value that the system uses to replace the token. If no variable is used, no value exists to replace the token, and a user will see the token, rather than the variable value, when running the script.