Using Collect and Generate Diagnostics

To use Collect and Generate Diagnostics:

1. Launch the Server Manager Management Console.

2. In the What do you want to do? section, click the Collect and Generate Diagnostics link.

3. Scroll to the server type you want to collect data on: Deployment Server, Enterprise Server, HTML Server, or Server manager Console.

4. Select a specific server from the dropdown to collect data from.

5. Check the Checkbox (es) for the data to be collected. If appropriate, provide requested information, such as pathcode and package name for the Package options.

6. Click the Collect and Generate Button.

   When the data retrieval is complete, an on-screen message will be presented providing the path to the zip file of the collected data.

7. Click the link for the specific server to download the .zip files from the agent.