1. User's Guide
  2. Service Log Bundles
  3. Create and Submit a Log Bundle to Oracle Support
  4. Manually Forward a Log Bundle to My Oracle Support

Manually Forward a Log Bundle to My Oracle Support

Email a log bundle to you service representative or attach it to an Oracle Service Request (SR).

If you are using SDP, log bundles are automatically send to Oracle. See How Automatic Bundle Alerts Work.

  1. Access the My Oracle Support website at the following URL:
  2. Click Sign In and enter your username and password.
  3. Select the Service Requests tab.
  4. In the top menu, select Help, then How do I create an SR?
  5. Follow the instructions to provide the necessary information, upload the log bundle, and submit the SR.