Log in to STA
Use a compatible browser to log in to the web GUI of STA.
User Account Lockout
After five unsuccessful login attempts within a five-minute period, you will be locked out of your user account for 30 minutes.
For security reasons, your account cannot be reset during the lockout period, even by the STA administrator. You must wait the full 30-minutes before attempting to log in again.
Best Practices for STA Login Sessions
Follow these best practices when logged in to STA.
Do Not Use the Browser Forward and Back Buttons
Do not use your browser's Forward and Back (or Next and Previous) buttons for navigating through the STA screens. Using these buttons could have unpredictable results, as the data you see may be stale or out of sync with the data on the STA server. To navigate, you should always use the methods provided by STA: the Navigation Bar and text links.
Always log out to end a session
When you are ready to finish a login session, always explicitly log out, rather than simply closing the browser window. Logging out releases the session memory on the STA server for other processes. If you simply close the browser window, the session memory is not freed until the defined session timeout period is exceeded, possibly impacting STA performance, especially if your session timeout period is long.
One Login Session Per Browser
For each browser you can have only one login session at a time open to a particular STA instance. If you have multiple sessions open to the same STA instance in the same browser, you may notice navigation and display issues, such as a frozen navigation bar (where the tabs on the navigation bar cannot be selected or expanded). You may also notice the Logout link or the Setup & Administration link in the Navigation Bar disappear from the screen display. If you notice any of these conditions, you should close or log out of all but one session to an STA instance in the browser.