Collect service information manually from the system command line.

1. Log on to the STA server as the Oracle user.
2. Change to the RDA directory. For example:

   # cd /Oracle/Middleware/rda
   

3. Verify that the RDA output.cfg file is present.

   $ ls -la output.cfg
   -rw-r-----  1 oracle oinstall 23550 Mar 29 12:47 output.cfg
   

4. Enter the following command to generate the log bundle.

   $ ./rda.sh -f -v 
   

   Where:

   • -v–Displays the progress of the data collection; this parameter is optional.

   • -f–Forces a current data collection.

   The utility generates an RDA log bundle with the default name RDA_ouput_us.zip. This may take several minutes.

5. Use any of the following commands to display information about the rda.sh utility:

   • ./rda.sh –M —Displays the complete man page for the utility.

   • ./rda.sh -M STA —Displays a summary of the log files generated by the utility for STA.

   • ./rda.sh –h —Displays help information for all utility options.

6. Rename the RDA zip file to a unique name. For example:

   # mv RDA_output_us.zip RDA.STA_myserver_170223.zip
   

7. Optionally, use one of the following methods to display a listing of the files.

   • Open a browser window on the STA server and navigate to the URL: file:///Oracle/Middleware/rda/output/RDA__start.htm

   • Download the zip file to your local computer, unzip the bundle, and access the log files through the URL above.