Save Existing Logs (optional)
Save any logs you want to keep since existing application and service log bundles are not retained after the upgrade.
- Locate any installation and database logs you want to retain, and move them to a safe place. Logs that may be of interest are located in the STA logs location you have defined for your installation. See Review the STA File System Layout for details.
- Create an RDA log bundle on the current STA installation.
- Log in to STA as an administrator user.
- Expand the Setup & Administration tab, select Logs.
- Click Create New Log Bundle
.
- Assign a bundle name and click Save. It may take several minutes for the process to complete.
- Download the RDA log bundle you just created, as well as any others you want to
retain. You must download the bundles one at a time.
- In the Service Logs table, select the bundle you want to download.
- Click Download Selected Log Bundle
.
- Save the log bundle to an accessible location.