Host-to-ILOM Interconnect Might Fail After SP Reset During Firmware Update (26827865, 27133238)
Occasionally, when using the fwupdate
command to update system firmware that includes an SP reset as part of the update process, the Host-to-ILOM interconnect might fail to come back online after the SP reset. Even though the firmware update might have successfully completed, you will not be able to confirm it from the host due to the Host-to-ILOM interconnect failure.
The following example output shows what you might see with this issue:
# fwupdate update all -x metadata.xml The following components will be upgraded as shown: ========================================================== ID Priority Action Status Old Firmware Ver. Proposed Ver. New Firmware Ver. System Reboot ------------------------------------------------------------------------------ ------------------------------------------ sp 1 Check FW Success 9.5.4.c 9.7.1.c N/A N/A Please set 'Credential' and enable 'Host Interconnect' - the LAN over USB path to SP then try again. Execution Summary ========================================================== ID Priority Action Status Old Firmware Ver. Proposed Ver. New Firmware Ver. System Reboot ------------------------------------------------------------------------------ ------------------------------------------ sp 1 Update Aborted 9.5.4.c 9.7.1.c N/A N/A ERROR: Cannot connect to BMC
Note that running the ilomconfig list interconnect
command at this point might show the interconnect status as 'enabled', even though the connection is lost.
Workaround
If you encounter this issue, disable and then re-enable the Host-to-ILOM interconnect using the ilomconfig
command. For example:
# ilomconfig disable interconnect Host-to-ILOM interconnect disabled. Set 'state' to 'disabled' # ilomconfig enable interconnect Set 'state' to 'enabled' Host-to-ILOM interconnect successfully configured.
This should reset the interconnect and allow you to check to see if the new firmware is installed. For example:
# fwupdate list sysfw -v ================================================== SP ================================================== ID: sp Product Name: SPARC T7-1 ILOM Version: v3.2.6.2.c BIOS/OBP Version: 9.7.1.c XML Support: YES
Parent topic: fwupdate Known Issues