Introduction to Advanced Task Routing Using Business Rules

You can define state machine routing rules using Oracle Business Rules. This action enables you to create Oracle Business Rules that are evaluated:

  • After a routing slip task participant sets the outcome of the task

  • Before the task is assigned to the next routing slip participant

This action enables you to override the standard task routing slip method described in How to Route Tasks to All Participants in the Specified Order and build complex routing behavior into tasks.

Using Oracle Business Rules, you define a set of rules (called a ruleset) that relies on business objects, called facts, to determine which action to take.