1. Developing SOA Applications with Oracle SOA Suite
  2. Using the Human Workflow Service Component
  3. Understanding Human Workflow Services
  4. Notifications from Human Workflow
  5. How to Send Reminders

How to Send Reminders

Tasks can be configured to send reminders, which can be based on the time the task was assigned to a user or the expiration time of a task. The number of reminders and the interval between the reminders can also be configured. The message used for reminders is the message that is meant for ASSIGNEES when the task is marked as ASSIGNED.

To send reminders:

  1. Set reminders in the Advanced tab of the Notification section of the Human Task Editor. Reminder configuration involves the following parameters:

    • Specify the number of times reminders are sent. The values are No Reminders, Remind Once, Remind Twice, Remind Three Times.

    • Specify when the reminder must be sent. Select the values from Day, Hour, Minutes, and select Before Expiration or After Expiration. The values Before Expiration or After Expiration are related to the expiration of the task.

    For more information, see How to Set Up Reminders.