8.2 Performing a CRUD Operation on Multiple Business Objects
In this scenario, as part of the outbound communication, Oracle RightNow adapter connects to the Oracle RightNow Cx instance with the help of Connect Web Services for SOAP API to perform a create operation with multiple business objects on the RightNow Cx instance.
This use case is a synchronous request response scenario, in which a client requests the adapter service to create a set of objects in RightNow Cx instance.
Use the Oracle RightNow adapter to design the outbound service to work with multiple objects.
To design an outbound service to perform CRUD operations on multiple business objects: