1. Administering Oracle Universal Authenticator
  2. Administering Oracle Universal Authenticator
  3. Device Software Management
  4. Adding New Device Software

Adding New Device Software

The following steps show how to upload new Oracle Universal Authenticator client software in the Administration console:
  1. Login to the Administration console (https://<AdminURL>). Enter the user credentials when prompted.
  2. Under Universal Authenticator in the left-hand navigation menu, select Device Software Management.
  3. Click Add new software.
  4. In the Add new software window, select the Oracle_Universal_Authenticator_<version>.zip file to upload, or drag the file to the Upload or drag and drop field.

    Note:

    Administrators should be aware of the following:
    • When you download a new version of the software you must not rename the zip file otherwise the software will fail to load. New software versions can be found by referring to the document ID 2723908.1 on My Oracle Support.
    • You can only upload software that is newer than the last version uploaded. Any attempt to upload an earlier version will fail.
  5. Click Upload to upload the file without publishing, or Upload and publish to upload the file and immediately publish it.

    Note:

    Publishing means the new software version is available for devices to automatically pull down and install the new Oracle Universal Authenticator client application software.
  6. The new software version will appear at the top of the list. If Upload and publish was selected, the software shows as Published.
Administrators should be aware of the following:
  • Devices check for new software every 12 hours by default. This can be customized using the oua.drss.lcm.pollingFrequency property. See, Configuration Properties for OAA.
  • Upgrades are quick and there will be minimal impact on the SSO experience.
  • If the device upgrade or rollback process is interrupted due to system restart, the OUA login screen might not show up immediately in the subsequent login. If this occurs it is recommended to login using a local administrator user and then wait for the OUA software to be upgraded to the published version. This can be checked in the Add or Remove Programs under Microsoft Windows System Settings. Once the version gets upgraded or rolled back, logout or restart. The OUA login screen should then appear.