1. REST API for Customer Care Service in Oracle Advanced Risk Manager
  2. Tasks
  3. CustomerCare

Get rules data for last session

get

/customercare/v1/{customerId}/session

Return all the rules executed for the given user for past session. Provides basic information of what rules got triggered, doesn't provide complete hierarchy information. Rules execution data is persisted asynchrously and may not be available immediately.

Request

Path Parameters

There's no request body for this operation.

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Response

Supported Media Types

200 Response

Success
Body ()
Root Schema : RuleResponse
Type: object
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Nested Schema : runtimeData
Type: object
Additional Properties Allowed
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Map of runtime IDs to runtime data lists
Nested Schema : StatusResponse
Type: object
Status information for API call
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Nested Schema : RuntimeDataList
Type: array
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Nested Schema : RuntimeData
Type: object
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Nested Schema : actionList
Type: array
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Nested Schema : alertList
Type: array
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Nested Schema : ruleList
Type: array
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Nested Schema : Alert
Type: object
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Nested Schema : Rule
Type: object
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404 Response

Customer ID not found
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Examples

The following example shows a sample request and response for obtaining all the rules executed for the user in the previous session.

cURL Command to Obtain Rules Data for the Last Session in JSON Format

curl --location --request GET '<RISKCC>/risk-cc/customercare/v1/{customerId}/session' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic <Base64Encoded(<username>:<password>)>'

Sample Response in JSON Format

{
  "requestId": "6f4372b9-187c-4a04-995e-f54bb46d2e56",
  "runtimeData": {
    "2": [
      {
        "actionList": [
          "Challenge",
          "ChallengeEmail"
        ],
        "alertList": [
          {
            "id": 4,
            "level": "Medium",
            "message": "IP is not from a mobile connection and has not been used in thirty days and more than one user has logged in from it within twenty four hours.",
            "type": "Investigation"
          },
          {
            "id": 10001,
            "level": "Low",
            "message": "Assertion Level is less than or equal to 50",
            "type": "Information"
          },
          {
            "id": 10001,
            "level": "Low",
            "message": "Assertion Level is less than or equal to 50",
            "type": "Information"
          }
        ],
        "finalScore": 900,
        "ruleList": [
          {
            "modelId": 6,
            "modelName": "OAAM Challenge Policy",
            "ruleId": 10001,
            "ruleName": "Assertion Level <=50"
          }
        ],
        "runtime": 2,
        "runtimeName": "postauth"
      }
    ]
  },
  "statusResponse": {
    "responseCode": "0",
    "responseMessage": "",
    "status": true
  }
}

cURL Command to Obtain Rules Data for the Last Session in XML Format

curl --location --request GET '<RISKCC>/risk-cc/customercare/v1/{customerId}/session' \
--header 'Content-Type: application/xml' \
--header 'Accept: application/xml' \
--header 'Authorization: Basic <Base64Encoded(<username>:<password>)>'

Sample Response in XML Format

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><RuleResponse>
<requestId>6f4372b9-187c-4a04-995e-f54bb46d2e56</requestId>
<runtimeData>
    <2>
    <actionList>Challenge</actionList>    
    <actionList>ChallengeEmail</actionList>
    <alertList>    
        <id>4</id>
        <level>Medium</level>
        <message>IP is not from a mobile connection and has not been used in thirty days and more than one user has logged in from it within twenty four hours.</message>    
        <type>Investigation</type>
    </alertList>
    <alertList>
        <id>10001</id>
        <level>Low</level>
        <message>Assertion Level is less than or equal to 50</message>
        <type>Information</type>
    </alertList>
    <alertList>
        <id>10001</id>
        <level>Low</level>
        <message>Assertion Level is less than or equal to 50</message>
        <type>Information</type>
    </alertList>
<finalScore>900</finalScore>
<ruleList>
    <modelId>6</modelId>
    <modelName>OAAM Challenge Policy</modelName>
    <ruleId>10001</ruleId>
    <ruleName>Assertion Level <=50</ruleName>
</ruleList>
<runtime>2</runtime>
<runtimeName>postauth</runtimeName>
</2>
</runtimeData>
<statusResponse>
    <responseCode>0</responseCode>
    <responseMessage></responseMessage>
    <status>true</status>
</statusResponse>
</RuleResponse>
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