REST API for Customer Care Service in Oracle Advanced Risk Manager

Delete customer info

delete

/customercare/v1/{customerId}/provision

Deletes customer information. Requires exactly one of the following parameters to be true: cancelAllTemporaryAllows, unregisterDevices, or reset. If more than one parameter is true, then only the operation with the highest precedence will be completed. The order of precedence is cancelAllTemporaryAllows > unregisterDevices > reset.

Request

Path Parameters

customerId(required): string

It is the uniqueUserId of the user. Details can be found in the user preferences API.

Query Parameters

cancelAllTemporaryAllows: boolean

Cancel all temporary allows for the user
reset: boolean

Reset all profiles set for the user, including registration, questions, images and phrases
unregisterDevices: boolean

Unregister all devices for the user

There's no request body for this operation.

Response

Supported Media Types

application/xml
application/json

200 Response

Success

Root Schema : StatusResponse

Type: object

Status information for API call

Show Source

responseCode: string

status code of the request
responseMessage: string

response message related to the response code if needed.
sessionId: string

session id of the authentcation.
status: boolean

authentication update request status

{
    "type":"object",
    "description":"Status information for API call",
    "properties":{
        "responseCode":{
            "type":"string",
            "description":"status code of the request"
        },
        "responseMessage":{
            "type":"string",
            "description":"response message related to the response code if needed."
        },
        "status":{
            "type":"boolean",
            "description":"authentication update request status"
        },
        "sessionId":{
            "type":"string",
            "description":"session id of the authentcation."
        }
    }
}

400 Response

Invalid input

404 Response

Customer ID not found

Examples

The following example shows a sample request and response for deleting customer information.

cURL Command to Delete Customer Information in JSON Format

curl --location --request DELETE '<RISKCC>/customercare/v1/{customerId}/provision?unregisterDevices=true&cancelAllTemporaryAllows=true&reset=true' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic <Base64Encoded(<username>:<password>)>'

Sample Response in JSON Format

{
    "responseCode": "0",
    "responseMessage": "",    
    "status": true
}

cURL Command to Delete Customer Information in XML Format

curl --location --request DELETE '<RISKCC>/customercare/v1/{customerId}/provision?unregisterDevices=true&cancelAllTemporaryAllows=true&reset=true' \
--header 'Content-Type: application/xml' \
--header 'Accept: application/xml' \
--header 'Authorization: Basic <Base64Encoded(<username>:<password>)>'

Sample Response in XML Format

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<StatusResponse>    
    <responseCode>0</responseCode>
    <responseMessage></responseMessage>
    <status>true</status>
</StatusResponse>