How to Enable and Use Debug Logging

You can enable debug logging and download debug log files from this page.

Enabling Debug Logging:

To enable debug logging:
  1. Click the Debug Log option from the Navigation Pane of the Service Manager page.

  2. Click the Enable Debug Log option to start logging debug information.

Using the Debug Log

You can use the access and use the debug log file from this page:
  1. Click the Download Log File option to save a local copy of the debug log

  2. Click the Load Debug Log File option to view the debug log on this page.

  3. Search for specific entries in the debug log using the Search By box, if required. You can click Refresh to get the latest log information, if it doesn't get refreshed automatically.

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