1. Upgrading Oracle Access Manager
  2. Troubleshooting the Oracle Access Manager Upgrade
  3. Internal Server Error: The Server Encountered an Unknown Error

Internal Server Error: The Server Encountered an Unknown Error

When you perform an upgrade and access a protected resource, an Internal Server Error is displayed.

When accessing a protected resource, the following error is displayed due to incorrect OAM datasource name: 
Internal Server Error. The server encountered an unknown error, possibly due
to misconfiguration.
Contact the server administrator:[no address given]
To solve the issue, complete the following steps:
  1. Validate OAM instance name, host, port, and proxy port. If incorrect values are displayed, then update the values.
  2. Validate LBR host and port. If incorrect values are displayed, then update the values.
  3. Delete OAM admin and managed server cache.
  4. Restart the admin and managed servers.
  5. Copy the artifacts to webgate and restart the OHS instance.

Parent topic: Troubleshooting the Oracle Access Manager Upgrade