Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through Support Cloud. Contact our Oracle Customer Support Services team by logging requests in one of the following locations:

English interface of Oracle Life Sciences Customer Support Portal (https://hsgbu.custhelp.com/).
Japanese interface of Oracle Life Sciences Customer Support Portal (https://hsgbu-jp.custhelp.com/).

You can also call our 24x7 help desk. For information, visit https://www.oracle.com/life-sciences/support/ or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Parent topic: Preface