Activate your account when you receive two notification messages

Customer Delegated Administrators (CDAs) and users who reset their passwords through security questions receive two notification messages. The New Account message contains your user name and your organization's specific link to access Oracle Life Sciences IAMS. The Account Password message contains a temporary password, which you should use to log in for the first time and activate your account.

After you login using the temporary password, you must follow the prompts to reset your password and complete your account activation.

If you only received one notification message, see Activate your account when you receive one notification message instead.

Note:

If you cannot locate these messages in your inbox, contact the Oracle Life Sciences IAMS CDA for your organization to get your user name, the temporary password and the URL to access Oracle Life Sciences IAMS.
  1. Locate your Oracle Health Sciences Cloud – New Account and Account Password email messages, sent by Oracle Identity Manager <OracleIdentityManager@oracleindustry.com>.
  2. Navigate to the Oracle Health Sciences Cloud account link included in your New Account email.
  3. Sign in using the details from your two notification messages:
    • User Name: Use the Oracle Life Sciences SSO user name from the New Account email.
    • Password: Use the temporary password included in the Account Password email.
  4. Follow the prompts to reset the password.
  5. Provide answers to three challenge questions that you can remember and click Submit.
  6. Sign in with your Oracle Life Sciences SSO user name and the password you created.
Depending on your organization setup, you may land on Oracle Health Sciences My Oracle Bookmarks or the Oracle Health Sciences Cloud landing page. From either of them, you can access direct links to the specific Oracle Life Sciences applications and studies you use. To access Oracle Life Sciences IAMS specifically see:
For easier access to Oracle Life Sciences IAMS in the future, bookmark the web address as described in Bookmark and sign in directly to Oracle Life Sciences IAMS.

Related Topics

Parent topic: Notifications for Oracle Life Sciences SSO account activation