Create a DND exception

Sponsor users can control kit dispensation based on protocol requirements to ensure patient safety by setting DND exceptions.

For more details, see Understand dispensation exceptions.

  1. Access your study in a specific mode.
  2. Along the top, click Supplies.
  3. Below the study name, click the Study Inventory tab.
  4. In the Dispensation Exceptions side panel, select Add a DND Exception.
    The Add a DND Exception dialog appears.
  5. In the Settings section, choose one or multiple active kits you would like to set an exception for.
  6. For the Location field, choose one of the following:
    • All countries: select this option to create the exception for all countries that have been defined at the time of kit creation.
    • Country specific: select this option to create the exception for a particular country.
    • Site specific: select this option to create the exception for a particular site.
  7. Click Next.
  8. In the Exceptions section, choose which visits you would like to apply the exception to, and enter the amount of days the exception should be set for.
  9. Click Create Exception.
    The kits with defined exceptions appear in the Dispensation Exceptions side panel.