Details for sponsor and site users

Queries are used to question clinical data correctness and to ensure data quality by promoting conversations between sponsor and site users. Previously, queries could only be managed by directly interacting with the question on the form. This could lead to situations where queries became inaccessible through the User Interface (UI), such as when a question is hidden due to a design change or a user's action.

With this new feature, you can now manage queries directly on the Queries sidebar. There are several menu options available for each query item. Menu options are displayed depending on your user role and permissions, the type of query, and the status of the query you want to manage. With each query, you may be able to perform the following actions:

• View a query in a visit form.
• Answer an opened query.
• Open a candidate query.
• Close a query.
• Re-Open an answered query.
• Delete a candidate query.

Already working in a live study?

As soon as this release is available, you can use this menu to manage any new and existing queries on the sidebar. Details on how to manage queries from the Queries sidebar will be featured in the Sponsor and CRO User Guide and the Site User Guide.