Credit card authorizations are automatically performed during end of day processing for checked in guests who are using the credit card method of payment and Night Audit Remote Authorization OPERA Control active. Batch authorizations can also be scheduled to be performed automatically at regular intervals (only when Automatic Authorization OPERA Control active), or if automatic authorization is not being used, they can be manually initiated at any convenient time.

Authorization When the Reservation Includes a Package

Authorizations will generally be made to cover the amount of the room charge plus an additional amount for "incidentals" (e.g., food and beverage charges). When determining authorization requirements at check in, or whether additional authorization for incidentals and/or for room charges is required during the stay, package charges are handled as follows:

• When the package charge is included in the room charge, either as part of an inclusive rate (the package is configured as Include in Rate) or as an Add to Rate Combined Line package, the package charge is included in the room charge for authorization purposes.

• A package charge is treated as an incidental if it is configured as Add to Rate Separate Line.

Credit Card Authorization Batch Process

OPERA Cloud checks the balances of in-house guests having a credit card payment method. If the balance exceeds the authorized amount according to the authorization rules configured for your property, additional authorization would be obtained through the credit card interface.

Credit Card authorization also includes to process the authorizations for Arrival and future reservations when Pre-authorize Credit cards prior to check-in OPERA Control active.   

1. From the OPERA Cloud menu, select Financials, select Cashiering, and then select Credit Card Authorizations.

2. Enter search criteria, then click Search.  

3. Select one or more reservations in the search results then click Authorize Credit Cards.

4. Credit Card Authorizations status screen Shows with the status Success/ Failure. You can select the following options:

   1. Sort By: Select to change the sort order of the Authorizations listed

   2. Click Print to generate a report of this information. A report appears in a new browser window for printing.

   3. Click Close to continue.

Automatic Scheduled Batch Credit Card Authorization

When the Automatic Authorization OPERA Control active, and the Automatic Authorization Interval Time OPERA Control setting is defined, an automatic authorization process is invoked based on the defined time interval to check the balances of in-house reservations with a credit card payment method. If the balance exceeds the authorized amount according to the authorization rules configured, additional authorization is obtained through the credit card interface.