OPERA Controls — Look To Book Sales Screen

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Look To Book Sales Screen group.

Table 11-46 OPERA Controls — Look To Book Sales Screen Functions

FUNCTION RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

Central badge.

Indicates Global Controls

Complimentary badge.

RESERVATION SALES SCREEN

[RESERVATION_SALES]

 

Enables the Central Reservation Sales Screen for call center / multiple property reservation management.

 

Central badge.

Indicates Global Controls

AUTO TURNAWAY

[AUTO_TURN_AWAY]

Enables the ability to automatically record a denial when there is no availability and the call is ended from the availability screen.

 

Indicates Global Controls

MULTIPLE DISPLAY SETS

[MULTI_DEFAULT_DISPLAY_SETS]

Enables displaying of multiple display sets in the Reservation Sales Screen availability. When activated, the Default display sets for Reservation Sales Screen will display in the availability results. When inactive, the property level default display sets will display in the availability results. Please configure at least one default display set below to show in default availability search.

 

Indicates Global Controls

DEFAULT DISPLAY SET 1

[MULTI_DISPLAY_SET_1]

Default display set to display in the Reservation Sales Screen availability.

 

Indicates Global Controls

DEFAULT DISPLAY SET 2

[MULTI_DISPLAY_SET_2]

Default display set to display in the Reservation Sales Screen availability.

 

Indicates Global Controls

DEFAULT DISPLAY SET 3

[MULTI_DISPLAY_SET_3]

Default display set to display in the Reservation Sales Screen availability.

 

RESERVATION SALE SCREEN RATE CARD VIEW 

[ RSS_RATE_CARD_VIEW]

Select a preferred display of the rate and room type detail on the Reservation Sales Screen availability results rate cards.  

TURNAWAY FUNCTIONALITY

[TURNAWAYS]

Enables the tracking of denied or refused reservations and the associated reason for the turnaway of the reservation for statistical purposes.

 

Table 11-47 OPERA Controls — Look To Book Sales Screen Parameters

PARAMETER DESCRIPTION

Indicates Global Controls

AUTOMATIC CREATION OF PROFILE

[AUTO_CREATE_PROFILE]

Automatically creates a profile when no records match the name entered in the search area.

DEFAULT BLANK ARRIVAL DATE

[DEFAULT_BLANK_ARRIVAL_DATE]

Sets the arrival date to blank for new reservations in Look To Book Sales screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

DISPLAY RATE DESCRIPTION

[LTB_DISPLAY_RATE_DESC]

Shows the rate description on the Look To Book Sales screen and  Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

DISPLAY RATE LONG INFORMATION

[LTB_DISPLAY_RATE_LONG_INFO]

Shows the rate long information on the Look To Book Sales screen  and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

DISPLAY RATE SHORT INFORMATION

[LTB_DISPLAY_RATE_SHORT_INFO]

Shows the rate short information on the Look To Book Sales screen  and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

DISPLAY ROOM DESCRIPTION

[LTB_DISPLAY_ROOM_DESC]

Shows the room description on the Look To Book Sales screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

DISPLAY ROOM LONG DESCRIPTION

[LTB_DISPLAY_ROOM_LONG_DESC]

Shows the room long description on the Look To Book Sales screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

HIDE MEMBERSHIP RATE RULE DISPLAY SET

[HIDE MEMBERSHIP RATE RULE DISPLAY SET]

Hides the membership rate rule display set on the Look-to-Book screen.

RESERVATION CONFIRMATION SCREEN [RESERVATION_CONFIRMATION_SCREEN]

When active, the Reservation Confirmation screen is displayed once a new reservation is confirmed from the Look to Book Sales Screen. From this screen you can return to the Look to Book Sales Screen to create another reservation, or go to the newly created reservation to manage the new booking.

Indicates Global Controls

SHOW ALTERNATE PROPERTIES

[DEFAULT_ALTERNATE_PROPERTIES]

Shows alternate properties while checking availability in Look To Book Sales screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

SHOW PROFILE DISCOUNTED RATES

[SHOW_PROFILE_DISCOUNTS_IN_RATE_AVAILABLITY]

Apply profile discounts to the negotiated rates displayed in Look to Book Sales screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

TOTAL COST OF STAY & RATE INFORMATION MULTI-NIGHT OPTIMIZATION

[RATE_INFORMATION_OPTIMIZATION]

This is a chain-level parameter. When this parameter is active, the handling of Total Cost of Stay & Rate Information on Look To Book Sales screen and Book Now screen will be optimized for multi-night reservations.

Table 11-48 OPERA Controls — Look To Book Sales Screen Settings

SETTING DESCRIPTION

Indicates HUB Controls

AUTO EXPAND AVAILABILITY FOR PROPERTIES

[AUTO_FETCH_PROP_AVAIL_COUNT]

Shows the property availability for this number of properties when searching in Look To Book Sales screen.

BLOCK CREATION PROMPT THRESHOLD ROOMS

[BLOCK_CREATION_THRESHOLD_ROOMS]

Specifies the number of rooms threshold to prompt for block creation in the Look to Book Sales screen at the time of Book Now.

DEFAULT AVAILABILITY OPTION

[DEFAULT_AVAILABILITY_OPTION]

Includes closed rates for rate availability according to this selection.

Valid values:

  • Only Available Rates — When the Closed check box is not selected, any closed rates are not shown.

  • Include Closed Rates — When the Closed check box is not selected, any closed rates are not shown.

Indicates Global Controls

DEFAULT AVAILABILITY VIEW

[DEFAULT_AVAILABILITY_VIEW]

Specifies the display set view in the Look to Book screen.

Valid values:

  • Initial Display Set

  • All Display Sets

DEFAULT DISPLAY SET

[O9_DEFAULT_DISPLAY_SET]

Specifies the display set for the Availability grid.

Valid values:

  • All active display sets.

DEFAULT RESERVATION TYPE FOR A NEW RESERVATION

[RESERVATION_TYPE]

Specifies the reservation type for a new reservation.

Valid values:

  • All configured reservation types that are active for the property.

LTB ARRIVAL DATE HANDLING

[DEFAULT_BLANK_ARRIVAL_DATE]

Specifies the LTB Arrival Date Handling.

Indicates HUB Controls

LTB ARRIVAL DATE HANDLING FOR HUB

[DEFAULT_BLANK_ARRIVAL_DATE_HUB]

Specifies the LTB Arrival Date Handling for Hub.

Indicates HUB Controls

PROPERTY ORDER

[PROPERTY_ORDER]

Specifies the property order pattern on the Look to Book screen and Reservation Sales Screen (Available when the Reservation Sales Screen OPERA Control is active).

  • MOSTAVAIL: Most available rooms in descending order

  • LEASTAVAIL: Least available rooms in ascending order

  • MOSTPERCAVAIL: Highest percentage of available rooms in descending order

  • LISTPERCAVAIL: Percentage of available rooms in ascending order

  • SHORTESTDISTANCE: Shortest distance

  • DEFAULT: property configuration and search criteria (e.g. distance from city.)

Indicates HUB Controls

RESERVATION ORIGIN CODE

[DEFAULT_ORIGIN_CODE]

Specifies the origin code for new reservations.

Indicates Global Controls

RESERVATION SALES SCREEN DEFAULT ORIGIN CODE

[DEFAULT_CHANNEL_CODE]

Default origin code during booking via the Reservation Sales Screen.

Indicates Global Controls

RESERVATION SALES SCREEN DEFAULT SOURCE CODE

[DEFAULT_SOURCE_CODE]

Default source code during booking via the Reservation Sales Screen.

Indicates Global Controls

RESERVATION SALES SCREEN PROPERTY BROCHURE DISPLAY

[RSS_PROPERTY_BROCHURE_DISPLAY]

Select a preferred property brochure display in the Reservation Sales Screen.