Updating Multiple Reservation (Mass Update)

You can make changes to multiple reservations in a batch update process; a maximum of 100 reservations can be updated in each iteration.

Note:

Your role must granted the respective tasks to update each option.

Updating Multiple Reservations Reservation Details

Note:

Reservation flex fields can be added using Page Composer.

Tip:

Use the Clear check box to remove the field value in all reservations.

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Reservation Details then click Continue.
  1. Arrival Time: Enter or select an arrival time. Only future reservations can be updated.
  2. Departure Time: Enter or select a departure time. Only future or in house reservations can be updated.
  3. Source Code: Select a source code from the list.
  4. Market Code: Select a market code from the list.
  5. Origin: Select an original code from the list.
  6. Expected Time of Return: Enter a return time (Available when Advanced Check in OPERA Control is active).
    1. ETR Comments: Enter any comments related to the guest return.
  7. Arrival Date: Enter the expected arrival date.
  8. Nights: Enter the number of nights.
  9. Departure Dates: Enter the expected departure date.
  10. Adults: Enter the number of adults.
  11. Children: Enter the number of Children.
  12. Ages of Children: Enter the age of Children (required when the Guest Age Categories OPERA Control is active).
  13. Rate Code: Enter or select a rate code from the list.
  14. Rate: Enter an amount to override the original amount.
  15. Room Type: Enter or select a room type from the list.
  16. Room Type to Charge: Enter or select a room type to charge from the list. (Available when the Room Type to Charge OPERA Control is active).
  17. Override Minimum/Maximum Occupancy: Select to override the minimum/maximum occupancy of the room/room type assigned to the selected reservations with the applicable change.
  18. Override Available Inventory: Select to save the changes being made regardless of if there is available inventory.
  19. Override Rate Code Restrictions: Select to override any applicable rate code restrictions that would apply for the changes being made to the selected reservations
  20. Packages: Select (sell separate) packages from the list. For more information, see Managing Reservation Packages .
  21. Click Mass Update.

Updating Multiple Reservations Housekeeping Details

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Housekeeping then click Continue.
  1. See Managing Reservation Housekeeping and Task Schedule.
  2. Click Mass Update.

Updating Multiple Reservations Notes

To add a note to multiple reservations.

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Notes then click Continue.
  1. See Managing Reservation Notes.
  2. Click Mass Update.

Updating Multiple Reservations Payment Instructions

Only non-credit card payment methods are available for selection.

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Payment Instructions then click Continue.
  1. See Managing Reservation Payment Instructions.
  2. Click Mass Update.

Updating Multiple Reservations Preferences

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Preferences then click Continue.
  1. See Managing Reservation Preferences.
  2. Click Mass Update to Reservations to add preferences to reservations.
  3. Click Mass Update to Reservations and Profiles to add preferences to reservations and primary profile linked to reservations.

Updating Multiple Reservations Routing Instructions

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Routing Instructions then click Continue.
  1. See Managing Reservation Routing Instructions.
  2. Click Mass Update.

Updating Multiple Reservations Traces

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Traces then click Continue.
  1. See Managing Reservation Traces.
  2. Click Mass Update.

Updating Multiple Reservations Transportation

From the OPERA Cloud menu, select Bookings, select Reservations then select Manage Reservation.
Enter search criteria, then click Search.
Select two or more reservations in the search result, then click Mass Update.
1. Select Transportation then click Continue.
  1. See Managing Reservation Transportation.
  2. Click Mass Update.