Catering Packages allow for multiple events and resources to be grouped together and sold at a total price per person or a flat price. You can attach pre-configured Catering Packages to blocks and edit the package details, copy, or delete the packages.

The events and resources associated to the Catering Package can be customized based on the customer requirements. Events can be deleted or the details can be modified as needed. Additional resources including menus and items can be added to the event, and you can determine whether the resource is included in the package or charged separately.

Package events have special handling for attendees, which allows a property to indicate and charge separately for additional guests who are not on the package. For example, a package may include a dinner where there will be five additional guest speakers. In the event screen, the field for package expected will show the number of attendees on the package and the expected field would be updated to include the additional guests indicating the total number of attendees for the dinner. The additional guests will be charged at the menu price.

The Revenue Summary screen shows the revenue generated from the catering package and the non-package revenue separately. This allows you to easily identify and manage both the package and non-package revenue.

Adding Block Catering Packages

1. From the OPERA Cloud menu, select Bookings, select Blocks, and select Manage Blocks.

2. Enter search criteria, and click Search.

3. Select the Block in the search result, then click I Want To . . and select Book Catering Packages.

4. Discount %: Add a discount percentage to the Package Event pricing.

5. From the Package Status Options panel, select the following:  

   1. Begin Date: Defaults to the Begin Date for the block.  Enter an alternate begin date for the package.

   2. End Date: Defaults to the End Date for the block.  Enter an alternate end date for the for package.

   3. Attendees: Defaults to the Event Attendees for the block. Enter an alternate number of Attendees for the package, The updated Attendees will update the Expected Attendees in the package events.

   4. Select a Set Package Status for the package:

      1. Catering Status of Business Block: This option sets the package status to match the block status.

      2. Default Catering Status: Selecting this option uses the status defined in the Catering Status When Copying An Event OPERA Control.

   5. Select a Package from the list and click Save. 

6. The Manage Events screen opens, displaying the events associated with the package. For more information, see Managing Events.

Editing Block Catering Packages

After adding packages to a block, you can return to the block and add more packages or edit, delete, and copy the existing packages.

1. From the OPERA Cloud menu, select Blocks, and then select Manage Block.

2. Enter or confirm the Property, enter any additional search criteria, and click Search.

3. Select the Block in the search result, then click I Want To . . and select Book Catering Packages.

4. Click New to add another package to the block.

   1. In the Search panel, enter search criteria and click Search.

   2. From search results, select the Package and click Save. If the Event Processing Screen appears, click Continue to add the package and save only the events that can be processed successfully.

5. From the Manage Catering Packages screen, you can make the following changes to each package:

   1. Update Package Description, Attendees and Discount % to update the discounted price.

   2. Select the Package and select Edit.

   3. Make your changes and click Save.

   Update Revenue Details.

   1. Select the package, click the vertical ellipsis, and select Pricing.

   2. Update Price or Cost Split and click Save. To delete the package pricing, click the vertical ellipsis and select Delete.

   Delete Packages.

   1. Select the package and click the vertical ellipsis.

   2. Select Delete.

   Copy Packages.

   1. Select the Package, click the vertical ellipsis, and select Copy.

   2. Select the Target Block and Dates for the copied package.

Editing Catering Package Events

1. From the OPERA Cloud menu, select Bookings, select Blocks, and select Manage Blocks.

2. Enter or confirm the Property, enter any additional search criteria, and click Search.

3. Select the Block in the search result, then click I Want To . . and select Book Catering Packages.

4. Select the event and perform any of the following:

   1. Click Edit and update the event details as needed in such fields as Expected Attendees, Guaranteed Attendees, Actual Attendees, Start/End Date, Start/End Time, and so on.

      1. When editing a package event there is a field for Package Expect, Guaranteed, and Actual that is inherited from the Manage Package screen and cannot be updated. The Attendee field for Expected, Guaranteed, and Actual indicates the total number of attendees and allows you to indicate additional guests that are not included in the catering package for the event.

         Note:

         Food and Beverages for additional attendees are charged at the regular menu or menu item price.

      2. When adding a function space to a package event, the Include Space in Package check box is automatically selected. To charge separately for the additional function space (outside of the package), deselect the check box to enable the Rental Code field.

   2. Copy to Other Date(s). Click Copy, select the Event, select the Target Block and Dates for the copied package, and click Copy Event.

      Note:

      The event is copied as a regular event, not as a package event. To copy the event as a package, use the Manage Catering Package screen as described in the Editing Catering Packages on Blocks section above.

   3. Click Delete and confirm.