Managing Travel Agent / Source Commission Details

Commission can be paid to a travel agent and booking source linked to a reservation. Select the commissionBank Account to determine the payment currency and payment method. The commission amount payable defaults according to the Default Commission OPERA Control, and can be overridden for a specific profile by selecting a Commission Code In multi-property operations you can setup these details in one property and distribute to other properties. 

Adding Profile Commission Details

  1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

  2. Enter search criteria for Agent or Source and click Search.

  3. Select the Travel Agent or Source profile, click the I Want To . . ., and select Commission.

  4. Click New and enter the following details:

    1. Property: Enter or select the property.

    2. Bank: Select a commission bank account from the list. For more information, see Configuring Commission Bank Accounts.

    3. Commission Code: Select default commission code to determine the commission to pay to the agent or booking source overriding the Default Commission OPERA Control. For more information, see Commission Codes.

  5. Click Save.

Editing Profile Commission Details

When updating the Commission Code and reservation commissions are awaiting processing, an asynchronous job is initiated to recalculate the commission amounts.

  1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

  2. Enter search criteria for Agent or Source and click Search.

  3. Select the profile in the search result, then click the I Want To . . ., and select Commission.

  4. Select the commission detail, click the vertical ellipsis Actions menu, and select Edit.

  5. Update details.

  6. Click Save.

Deleting Profile Commission Details

  1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

  2. Enter search criteria for Agent or Source and click Search.

  3. Select the profile in the search result, click the I Want To . . ., and select Commission.

  4. Select the commission detail, then click the vertical ellipsis Actions menu, and select Delete.

  5. Click Delete to confirm.

Distributing Commission Details to Other Properties

You can copy a travel agent / source profile's bank account and commission code detail to other properties from a hub location. This action requires that the bank account details and commissions code configuration are consistent across all properties.

  1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

  2. Enter search criteria for Agent or Source and click Search.

  3. Select the Travel Agent or Source profile, click the I Want To . . ., and select Commission.

    1. Property: Enter or select a property and click Search.

    2. Select a commission record, then click the vertical ellipsis Actions menu and select Distribute.

    3. Select one or more destinations properties and click Select.