OPERA Cloud Tasks — Client Relations

Find the Task permissions by navigating to Role Manager, Role Management, and then selecting Manage Chain Roles or selecting Manage Property Roles.
Granting or revoking tasks in OPERA Tasks for chain or property roles are logged in the changes log.

Table 21-5 Task Permissions

Parent Task Task Subtask

Profiles Management

Scheduled Activities

 
 

Address

  • New/Edit Address

  • Delete Address

  • Bypass Address Validation

 

Create Profile

  • Guest Profile

  • Company Profile

  • Travel Agent Profile

  • Source Profile

  • Group Profile

  • Contact Profile

 

Correspondence

  • New/Edit Guest Privacy Options

  • Edit Mailings and Sales Information

 

Attachments

  • New Attachment

  • Delete Attachment

  • Preview/Download Attachment

 

Delivery Types

  • New/Edit Delivery Types

  • Delete Delivery Types

 

Efolio Export

  • Edit Efolio Export Delivery Method

  • Delete Efolio Export Delivery Method

 

Identification

  • New/Edit Identification

  • Delete Identification

  • View Identification Details

 

Profile Financials

Manage Payment And Routing Instructions

 

Manage Incognito Name for Profiles

 
 

Manage Suspended Profiles

 
 

Negotiated Rates

  • New/Edit Negotiated Rates

  • Delete Negotiated Rates

 

Profile Memberships

  • New/Edit Memberships

  • Delete Memberships

  • Calculate Membership Points

  • New Membership Transaction

  • Access Membership Name on Card

  • Access Primary Membership Level

  • Access Restricted Levels

  • Membership Exceptions

  • View Membership Number

 

Web User Accounts

  • New/Edit Web User Accounts

  • Delete Web User Accounts

 

Account Receivables

 
 

Profile Details

Edit Additional Details

 

Relationships

  • New/Edit Relationships

  • Delete Relationships

 

Profile Lookup

 
 

Preview/Download Contact Email

 
 

Primary Details

Edit Primary Details

 

Communications

Manage Communications

 

Keyword

  • New/Edit Keyword

  • Delete Keyword

 

Preferences

  • New/Edit Preferences

  • Delete Preferences

 

Future And Past Stays

 
 

Profile Notes

  • New/Edit Profile Notes

  • Delete Profile Notes

 

Override Profile Protection

  • Override Profile Protection For Contact Profile

  • Override Profile Protection For Guest Profile

  • Override Profile Protection For Source Profile

  • Override Profile Protection For Travel Agent Profile

  • Override Profile Protection For Company Profile

  • Override Profile Protection For Group Profile

 

Mark/Unmark Profile as Protected

 
 

Mark/Unmark Profile as Property Exclusive

 
 

Award List

 
 

Tier Management

 
 

Transfer Points

 
 

E-Certificates

  • Issue E-Certificate

  • Consume E-Certificate

  • Extend E-Certificate

 

Anonymize Profile

 
 

Lookup Screen Customization

 
 

Ownership Records and Owner Referrals

  • New Ownership Record

  • Edit Ownership Record

  • Delete Ownership Record

  • New/Edit Owner Referral

  • Delete Owner Referral

 

Mark/Unmark Profile as Restricted

 
 

Profile Match List

 
 

Request/Resync to External System

 
 

Enrollments

New/Edit Enrollments

Batch Profile Update

   

Enrollments

New/Edit Enrollments

 

Profile Merge

  • Contact Profile

  • Guest Profile

  • Source Profile

  • Travel Agent Profile

  • Company Profile

  • Group Profile

 

Profile Commission

  • New/Edit Profile Commission

  • Delete Profile Commission

 

Membership Points Exception

NA

 

Account Forecast

  • New/Edit Account Forecast
  • Delete Account Forecast
 

Activities

  • New/Edit Activity

  • Delete Activity

N/A

 

Attachments

  • New Attachment

  • Delete Attachment

  • Download/Preview attachment

Suspended Stays

  • Edit/Reprocess Suspended Stays

  • Delete Suspended Stays

 

Suspended Primary Membership Profiles

  • Accept Membership Profiles

  • Reject Membership Profiles