House accounts are a pseudo (non-inventory) room type reservation used for managing billing charges of non-residential guest or internal administration purposes such as hotel staff accounts. You can nominate that a house account reservation must "always be checked in" (a permanent house account) by selecting the Always Checked In checkbox in payment details .

Creating a House Account

1. From the OPERA Cloud menu, select Bookings, select Reservations, and select House Posting Account.

2. Enter the following details:

   1. Property: Select or confirm the property.

   2. Arrival Date: Enter or select a start date for the account.

   3. Nights: Enter the duration.

   4. Departure Date: Enter or select an end date for the account.

   5. Adults: Enter number of adults; if applicable.

   6. Name: Search for an existing profile; select Create Guest Profile from the search page to add a new profile.

   7. Room Type: Select a room type for this account. Room types designated as Pseudo on the Room Types screen (e.g., posting masters) are available in the list.

   8. Room: Select a room from the list. The Available Rooms Search screen appears, showing rooms of the selected room type.

   9. Rate Code: Select a rate code for the reservation from the list . This field is mandatory if the Rate Code Mandatory Opera Control is active.

   10. Reservation Type: Select a reservation type from the list.

   11. Market Code: Select a market code from the list. This is required for revenue statistics.

   12. Source Code: Select a source code from the list. This is required for revenue statistics.

3. Enter the payment details:

   1. Method: Select a payment method from the list.

   2. Card Number: Enter the credit card PAN.

   3. Expiration: Enter the credit card expiry date.

   4. Card Holder: Enter the name on the credit card..

4. Click Save or Save and Add More Details to open Editing a Reservation and more details or check in the house account.