1. User Guide
  2. OPERA Cloud
  3. Front Desk
  4. Arrivals and Check In
  5. Checking in Reservations
  6. Mass Check In (Check In Multiple Reservations)
  7. Mass Check In Conditions and Assumptions

Mass Check In Conditions and Assumptions

For Reservations to be Mass Checked In

  • The reservations must be arrival (Due In) reservations for the current business date.

  • The reservations must have a valid payment method.

  • The reservations must have a room number assigned.

  • The reservations assigned rooms’ occupancy status is vacant.

  • Linked reservations can be Mass Checked In.

  • Walk In reservations, Pre Registered reservations, and reservations that are in queue can be Mass Checked In.

  • Mass Check In can be used for individuals and/or blocks.

For Reservations that are Mass Checked In

  • The reservation is checked in.

  • The expected time of arrival (ETA) for the reservation is updated with the checked in time.

  • The arrival date is changed to read-only and cannot be modified.

  • When checked in, deposits on the reservation are posted on the folio.

  • Checked In reservations cannot be reversed if financial transactions exist on the folio. Reservations with deposits are eligible to be reversed.

For Reservations that Fail Mass Check In

If a reservation fails mass check in, the system flags it for status notification for reasons such as:

  • The reservation has no room assigned.

  • The room assigned to a reservation is not vacant, or does not match the selected housekeeping status.

  • The room assigned to a reservation is out of order.

  • Reservation has no valid payment method.

  • Reservation is for a PM (posting master) room type.

Parent topic: Mass Check In (Check In Multiple Reservations)