Nor1 PRiME Upgrades Within OPERA Cloud

For properties with the Oracle Hospitality NOR1 Cloud Services subscription, activate the new Reservation Upgrade - Powered by NOR1 PRiME OPERA control to display upgrade offers in Stay Details and during the check-in process for eligible reservations.

When the NOR1 upgrade feature is active, a banner on the Check-In Reservation screen and the Manage Reservation screen displays real-time dynamic upgrade offers based on guest preferences and behaviors while allowing flexible upgrade offer prices and durations to match promotional rates.

IMPACT OR OTHER CONSIDERATIONS

The Reservation Upgrade OPERA Control cannot be active concurrently with the Reservation Upgrade - Powered by NOR1 PRiME OPERA Control.

STEPS TO ENABLE

Activation of the Reservation Upgrade - Powered by NOR1 OPERA Control:

1. From the OPERA Cloud side menu, select Administration, select Enterprise, and then select OPERA Controls.

2. Select or confirm the Property.

3. Select the Reservation group.

4. Locate and turn off the Reservation Upgrade parameter (if On).

5. Locate and activate the Reservation Upgrade - Powered by NOR1 PRiME function.