1. Licensing Guide
  2. Preface

Preface

Purpose

This document contains licensing information for Oracle Hospitality Nor1 Cloud Services.

Audience

This document is intended for users of Oracle Hospitality Nor1 Cloud Services.

Customer Support

The following support options are available:

  • Live Chat is provided for Nor1 CheckIn Merchandising customers directly in the application.

  • Nor1 eStandby Upgrade support is provided on the Customer Support Portal at the following URL: https://iccp.custhelp.com.

  • Customers can contact their Account Relationship team or Account Revenue Manager directly.

When contacting Customer Support, please provide the following:

  • Product and program/module name.

  • Functional and technical description of the problem (include business impact).

  • Detailed step-by-step instructions to be re-created.

  • Exact error message received.

  • Screen shots of each step you take.

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Table -1 Revision History

Date Description of Change

October 2023

Initial Publication

March 2025

Initial Publication