1. Setup Guide
  2. Verifone P400 Plus Setup

2 Verifone P400 Plus Setup


This figure shows the front of the Verifone P400 Plus payment terminal.

Table 2-1 Verifone P400 Plus Function Keys

Function Key Description

This image shows the Verifone P400 Plus cancel key.

Cancel

This image shows the Verifone P400 Plus clear key.

Clear

This image shows the Verifone P400 Plus confirm key.

Confirm

Inspect the Box

Verify that the box containing the terminal hasn't been opened and that the security seal is intact. The security seal is a label stuck across the lid of the box. If the security seal is not intact, do not unpack or use the terminal. Contact your Oracle MICROS representative for assistance.

Note:

The security seal on your box may differ from the image shown below.

This figure shows an example security seal on the box.

Unpack and Inspect the Terminal

  1. Unpack the box and verify the serial number on the terminal is the same as the serial number on the box.

  2. Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.

If any of the above checks fail, do not use the terminal. Contact your Oracle MICROS representative for assistance.

Getting Started

Connect the Verifone P400 Plus to the Network

  1. Open the cover on the back of the Payment Device, connect the dongle cable, and then close the cover.

  2. Tighten the cam lock screw on the back cover (if present) to help prevent damage to the cable connector that might be caused by pulling the cable.

  3. Connect the terminal to a power supply. During startup, the display turns on and off a few times.

  4. If using Ethernet LAN, connect the Ethernet cable to the port labeled ETH.

  5. If using Wi-Fi, tap Configure network on the terminal display.

  6. Tap Wi-Fi, and then tap the Wi-Fi toggle switch.

  7. Tap the + icon to add a network. The terminal scans for Wi-Fi networks.

  8. Select the desired network from the list and enter the Wi-Fi password, or tap Add manually and enter the name (SSID) of the Wi-Fi network and the Wi-Fi password.

  9. Tap the check mark to confirm.

    The terminal connects to the network and is automatically set as the default. You'll now see a Wi-Fi icon at the top of the display.

Note:

To change the Wi-Fi network, access the Admin menu, tap Network, and then tap Wi-Fi.

Set a Static IP Address via the Admin Menu

  1. Press the 9 key, and then press the Confirm key (green O button) to navigate to the Admin menu.

  2. Enter your Admin menu passcode, which is provided by Oracle Support, and then press the Confirm key.

  3. From the Admin menu, tap Network, and then select your connection type:

    1. If you are using the terminal's wired connection, tap Ethernet.

    2. If you are using the terminal's Wi-Fi connection, tap Wi-Fi.

  4. In IP Settings, deselect the DHCP toggle switch.

  5. Enter the following applicable to your network: IP address, Subnet mask, and Default gateway. To type a period (.), tap 1 twice.

  6. Tap Apply to confirm.

  7. Press the Cancel key (red X button) to exit.

  8. Press the Cancel key again to exit the Admin menu.

  9. Tap Reboot from the Admin menu and confirm.

Board the Terminal

After the terminal has restarted, tap Board terminal. If Board terminal is not shown and the terminal has recently been reassigned, then wait and try again in 15 minutes.

Device Information

Press the 5 key and then press the Confirm key to access the Payment Device Information menu.

A screen will display the below information:

  • Model, serial number and IP Address of the payment device

  • Software version and configuration version that the payment device is using

  • Merchant Account and Store that the payment device belongs to