1. Security Guide
  2. Preface

Preface

The Oracle MICROS Simphony Cloud Service, Essentials Edition, is the point-of-sale solution for small- and medium-sized restaurants.

Purpose

This document provides security reference and guidance for Simphony Essentials.

Audience

This document is intended for:

  • Implementation Teams

  • System Owners

  • End Users

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screenshots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

September 2021

Initial publication for Release 19.3

September 2022

Initial publication for Release 19.4.

March 2023

Initial publication for Release 19.5.

January 2024

Initial publication for Release 19.6.

September 2024

Initial publication for Release 19.7.

February 2025

Initial publication for Release 19.8.