1. Setup Guide
  2. Troubleshooting
  3. System Recovery
  4. Performing a Factory Reset using the Recovery Button

Performing a Factory Reset using the Recovery Button

You can use the system recovery button to restore system settings without using a keyboard. This method applies to all Express Stations and all operating systems.

  1. Power off the Express Station. Do not disconnect the power cable.
  2. Locate the recovery button on the back of the Express Station, as shown in the following image.
    This figure shows location of the recovery button on the back of the Express Station.
  3. Press the recovery button using any object less than 2mm in diameter, such as a paperclip.
  4. Power on the Express Station. It briefly powers on, restarts, and then shows the Please Wait message below the splash screen.
  5. On the Choose an Option screen, click Troubleshoot.
  6. On the Troubleshoot screen, click Factory Reset.
  7. Select Y to reset the Windows partition to factory default.
  8. When the restoration is complete and the Express Station restarts, you can begin the operating system setup.

Parent topic: System Recovery