The Express Station does not start and does not show the splash screen.

No power to the Express Station.

Make sure you connected the AC power cable to the Express Station and to a surge-protected outlet, UPS, power conditioner, or wall outlet.

The Express Station does not start and the screen remains blank after 30 seconds.

Missing or defective SO-DIMM.

Re-seat RAM module(s).

Power it off by pressing power button quickly, and then unplug from AC power for 10 seconds. Plug in AC power and turn it on.

The Express Station does not start.

The operator LED stays off or stays on.

The operator LCD remains blank after 30 seconds.

The system board may be defective.

Refer to Solution column for more detail.

Contact your Oracle MICROS representative.

The operator LED stays off. Possible Causes: Not plugged in or in a bad state. Solution: Remove AC power for 10 seconds and then re-connect AC power.

The operator LED stays on. Possible Causes: The light should be on while AC power is connected. Amber light if powered off. Blue light if powered on.

The operator LCD remains blank after 30 seconds. Power it off by quickly pressing the power button, and then unplug from AC power for 10 seconds. Plug in AC power and turn it on.

The operator LED is blinking blue.

The pcwsapi is not loaded correctly.

Power off. Power on. Wait a minute.

The Express Station does not connect to the Local Area Network.

The Network Patch cable is not connected.

Install the appropriate patch cable between the Express Station and the wall jack.

The Express Station does not read mag cards.

The mag card reader head is dirty or contaminated.

The mag card reader is defective.

Use the mag card cleaning kit on the reader.

Replace the magnetic stripe reader.

The RFID card reader is not working.

Your Express Station is not equipped with an RFID reader. Only model 8204007 comes with Wi-Fi and RFID.

Verify the model in diagnostics | system info, or on sticker in the I/O area.

The Wake-on-LAN feature is not working.

Windows 10 needs additional configuration.

Follow the steps to configure Wake-on–LAN settings as described in Wake-on-LAN Does Not Work (Microsoft Windows 10)