Speed of Service (Table Service Restaurant, Add-On Tax)
Operations performance report that shows service metrics.
Description
The Speed of Service report is an operations performance report that consists of a multi-KPI tile, a bar chart, and a table that show the speed of order processing at each location and revenue center. This report is for table service restaurants with add-on taxes.
Permission: Sales and Operations.
Data Retention Category: Transaction and KDS Details. See Data Retention Limits for more details.
Report Tags
Simphony, RES 3700, Add On Tax, and Table Service.
Speed of Service Totals
Visualization: Multi-KPI tile.
Permission: Sales and Operations.
Table 4-84 Speed of Service Totals
| Metric | Data Format | Description |
|---|---|---|
|
Net Sales |
Currency |
Net sales. |
|
Check Count |
Integer |
Number of checks. |
|
Guest Count |
Integer |
Number of guests. |
|
Average Speed of Service |
Time duration |
Sum of expediter station times ÷ sum of service rounds. |
|
Average Prep Time |
Time duration |
Sum of prep station prep times ÷ count of prep station sessions. |
Previous 14 Days Speed of Service
Visualization: Bar chart.
Permission: Sales and Operations.
Table 4-85 Previous 14 Days Speed of Service
| Metric | Data Format | Description |
|---|---|---|
|
Time In Minutes |
Time |
Time in minutes on the Y axis. |
|
Average Speed of Service |
String |
Sum of expediter station times ÷ sum of service rounds. |
|
Average Prep Time |
String |
Sum of prep station prep times ÷ count of prep station sessions. |
Table 4-86 Legend
| Metric | Data Format | Description |
|---|---|---|
|
Selected Date |
Date |
Selected date. |
|
1 Day Before Selected Date |
Date |
1 day before selected date. |
|
2 Days Before Selected Date |
Date |
2 days before selected date. |
|
3 Days Before Selected Date |
Date |
3 days before selected date. |
|
4 Days Before Selected Date |
Date |
4 days before selected date. |
|
5 Days Before Selected Date |
Date |
5 days before selected date. |
|
6 Days Before Selected Date |
Date |
6 days before selected date. |
|
7 Days Before Selected Date |
Date |
7 days before selected date. |
|
8 Days Before Selected Date |
Date |
8 days before selected date. |
|
9 Days Before Selected Date |
Date |
9 days before selected date. |
|
10 Days Before Selected Date |
Date |
10 days before selected date. |
|
11 Days Before Selected Date |
Date |
11 days before selected date. |
|
12 Days Before Selected Date |
Date |
12 days before selected date. |
|
13 Days Before Selected Date |
Date |
13 days before selected date. |
Speed of Service by Location and Revenue Center
Visualization: Table.
Permission: Sales and Operations.
Table 4-87 Speed of Service by Location and Revenue Center
| Metric | Data Format | Description |
|---|---|---|
|
Name |
String |
Name of location or revenue center. |
|
Net Sales |
Currency |
Net sales. |
|
Check Count |
Integer |
Number of checks. |
|
Guest Count |
Integer |
Number of guests. |
|
Average Speed of Service |
Time duration |
Sum of expediter station times ÷ sum of service rounds. |
|
Average Prep Time |
Time duration |
Sum of prep station prep times ÷ count of prep station sessions. |
Parent topic: Operations Performance Reports