This topic describes the overview about the Decision service.

The Decision service provides automatic decision making capabilities that can allow lenders to develop simple business processes and strengthen the decision-making process.

It gives flexibility to adjust the credit scoring model according to the lending policy.

When an organization calls the decision service to make a decision based on data attributes shared, system solves the best fit scoring model and provide scores and decisions.

Decision Service is a robust and scalable system that can be easily integrated with any product processor, providing auto-decision capability and risk-based pricing. The service has been enhanced with the following capabilities:

Relationship Pricing features, which make it capable of pricing based on cross-module attributes. The service can source such facts from multiple domains and store them in its local store. Further, it is possible to use a combination of facts from the incoming payload, local facts, and counters to make a benefit decision. These features are described in the section Relationship Pricing.

Product Designer features, which enables users to have a bird’s eye view of all the products in the organization. A drill down into each product gives a view of the various features and attributes that make up the product in a presentable single page view. User can copy an existing product, edit the attributes, and create a new product with ease. The designer currently integrates with the respective product processors to render its view. These features are described in the section Product Manufacturing.

Decision service can be called from various product processor such as Collections, Deposits, Loans, Insurance, Trade Finance or Payment etc. This product processor calls the decision service and the decision service intern uses the rule engine to configure various complex rules.

The decision service can calculate behavioral scores and suggest the best recommended collection strategy accordingly. For lending products, it can offer a credit score, a decision based on the score, the recommended rate of interest and the ability to calculate which is the maximum amount that can be borrowed by the applicant.