1.27.2 View Forgotten Customer

This topic describes the systematic instructions to view the list of the customers to be forgetten.

The user can configure a customer detail who wants to be forgotten using the Forget Customer.
  1. From Home screen, click Core Maintenance. Under Core Maintenance, click Forget Process.
  2. Under Forget Process, click View Forgotten Customer.
    The View Forgotten Customer screen is displayed.

    Figure 1-57 View Forgotten Customer


    Description of Figure 1-57 follows
    Description of "Figure 1-57 View Forgotten Customer"

    For more information on fields, refer to the field description table.

    Table 1-57 View Forgotten Customer – Field Description

    Field Description
    Process Type Indicates if the process is initiated by the customer/bank
    Process ID Displays the forgotten customer process ID.
    Maker Displays the name of the user who has configured the forgotten customer details.
    Authorization Status Displays the authorization status of the record.
    The options are:
    • Authorized
    • Rejected
    • Unauthorized
    Record Status Displays the status of the record.
    The options are:
    • Open
    • Closed
    Modification Number Displays the number of modification performed on the record.

Parent topic: Forget Process