In the Amendment stage, the relationship manager can amend the information or can add additional information about an SMB customer using Oracle Banking Enterprise Party Management.

1. On the Home screen, click Party Services. Under Party Services, click Amendment.
   The Amendment screen displays.

   Figure 1-51 Amendment – Enter CIF

   
   

   
   Description of "Figure 1-51 Amendment – Enter CIF"

   
   
2. On the Amendment screen, specify the CIF and click Amend Now.
   The Small and Medium Business Amendment screen displays.

   Figure 1-52 Amendment – SMB Amendment

   
   

   
   Description of "Figure 1-52 Amendment – SMB Amendment"

   
   
3. On the Customer Amend screen, click icon in the desired section to be updated. You can update the following sections during amendment:
   • General Information – For more information, refer to Onboarding Initiation - Basic Details.
     1. Business Details
     2. Basic Information
     3. Address
     4. Social Profile
   • Professional Information
     1. Membership Details - For more information, refer to Onboarding Enrichment - Membership / Association.
   • Stakeholders - For more information, refer to Onboarding Initiation - Stakeholder Details.
   • Dates - For more information, refer to Onboarding Enrichment - Basic Information.
   • KYC - For more information, refer to KYC Check.
   • Assets - For more information, refer to Onboarding Initiation - Financial Information.
   • Liabilities - For more information, refer to Onboarding Initiation - Financial Information.
   • Income - For more information, refer to Onboarding Enrichment - Financial Profile.
   • Expense - For more information, refer to Onboarding Enrichment - Financial Profile.

   Note:

   In an amendment request, information in one or more sections can be amended one after the other, if required.
4. Click Next.
   The Amendment - Comments screen displays.

   Figure 1-53 Amendment – Comments

   
   

   
   Description of "Figure 1-53 Amendment – Comments"

   
   
5. On the Comments screen, perform the following actions:

   Table 1-25 Actions - Description

   Action	Description
   Comments	Specify the overall comments for the Amendment stage.
   Post	Click Post. The comments are posted below the text box.

6. Click Next.
   The Review and Submit screen is displayed.
7. On the Review and Submit screen, review the customer information. For more information, refer to Onboarding Initiation - Review and Submit.
8. Perform the following actions:

   Table 1-26 Actions - Description

   Action	Description
   Submit	Click Submit. The Checklist window is displayed.
   Outcome	On the Checklist window, select the Outcome as Proceed and click Submit. The task is moved to the Review stage.

   In the Review stage, the final reviewer reviews the customer details and moves the task to the Approval stage if the details are appropriate. If the details are inappropriate, the reviewer can send the task to the previous stage. After submitting the details in the Review stage, the system moves the task to the Approval stage.

   In the Approval stage, the head of the division can view the customer information and decide to approve or reject the task based on comments from the Reviewer. If the outcome of this stage is Proceed, the task is automatically moved to the host system. For more detail on the Review and Approval stages, refer to Recommendation and Approval.