Operator Entitlements provide customers on the Financial Services Cloud platform with options to control fine-grained access to service capabilities (end-points) exposed from the Service. This includes access through the user interface by which users can manage the Communication Cloud Service Configuration items such as Package, Document, Style, etc.

The Financial Services Cloud Entitlements section explains how Entitlements are created in the system by associating Transaction Groups to User Groups. It also provides details of Transaction Types that pertain to the Communication Cloud Service and offer guidance on grouping them with logical user groups to create effective Entitlements within the organization.

Note that the information on user groups and the approach to manage access is for guidance only. Each organization’s structure, staffing, and needs decide the final approach. Oracle Consulting and Oracle Partners can be engaged to provide additional direction as well as to manage Entitlements.