Part 1: Composing Communication Email Content

The communication email distribution begins with composing the email for distribution. To construct an email for distribution, create a package with a subject, body, and addresses for email distribution. You can define versions for each communication package to facilitate efficient management of email content.

Part 2: Configuring the Communication Email Distribution process

The email distribution configuration begins with associating the Communication Service to a Marketing Company. You can associate one communication service endpoint to one Marketing Company. The Communication email service includes Communication Detail which is associated to the process table. Communication Detail is based on transaction type that you define for your business process. A process table holds the sequence in which tasks should be run. Based on the sequence of tasks, the Communication detail calls Communication Creation service or Communication Distribution service. Following are the two types of processes for email distribution:

• Communication Process Create Email
• Communication Process Distribute Email

Part 3: Email Distribution Supplier configuration (OCI Email)

Currently, Communication Cloud Service supports OCI Email service for email distribution. To distributed emails, you must have the Communication Distribution Email Oracle OCI Email service configured.

The Communication Distribution Email Oracle OCI Email service should be associated with the Operations Company Supplier service. This holds the credentials required to connect to the OCI email supplier service.

The Communication Distribution Email Oracle OCI Email service is then associated with the Communication Distribution Email service which is part of the Communication Distribution Email process.