Why Accessibility is Important

According to a World Bank statistic, up to 15% of the population is disabled; either by birth, critical illness, result of accident or aging. Accessibility means to provide equal access to differently abled users. It also removes the obstacles between a company and its potential customers.

See The World Bank website for more information.

Oracle Policies on Accessibility

Oracle is committed to creating accessible technologies and products that enhance the overall workplace environment and contribute to the productivity of its employees, customers, and customers’ customers. The process of building accessible applications at Oracle affects all stages of the development cycle and involves considerable investment in time and resources. The accessibility status of each Oracle product is reported in a Voluntary Product Accessibility Template (VPAT). The VPAT is not just a checklist, it acts as a product’s statement of conformance to accessibility criteria such as Web Content Accessibility Guideline (WCAG) 2.0, or Section 508 of the US Federal Rehabilitation Act.

To know more about Oracle’s Policy with respect to accessibility, see Oracle Accessibility Policies and Standards Interpretation page.

Objective

This document contains accessibility best practices and tips for administrators, designers, and others using Oracle Financial Services Communication Cloud Service to create documents. It also includes accessibility considerations for the use of Oracle Financial Services Communication Cloud Service.

Audience

Documentation Accessibility

This documentation may contain links to Websites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these websites.

Customer Support

If you have any questions about the installation or use of our products, please call +1.800.223.1711 or visit the My Oracle Support website.

Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.

Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a Telecommunications Relay Service (TRS). Information about TRS is available at Federal Communications Commission website.

A list of phone numbers is available at Telecommunications Relay Services Directory. International hearing impaired customers should use the TRS at 1.605.224.1837