1. Loan Servicing User Guide
  2. Customer Service
  3. Customer Service screen’s Customer Service tab
  4. Letters sub tab
  5. Servicing: Rate Change Intimation Letter

4.5.10.4 Servicing: Rate Change Intimation Letter

For line of credits with interest rates based on index- it is standard practice to inform the borrower about upcoming interest rate changes due to a change in the rate index. Oracle Financial Services Lending and Leasing can print pre-rate change intimation letters both automatically and manually. The Rate Change Intimation letter informs borrowers that their rate index has changed. All borrowers with the changed index may receive a rate revision on the extn rate change, which is due after X days (X is a company parameter that can be set with pre-process days).

The Rate Change Intimation letter is available only for variable rate line of credits.

To generate the Rate Change Intimation letter

  1. Open the Customer Service screen and load the account you want to work with.
  2. Click the Customer Service tab, then click Letters sub tab.
  3. On the Letters section, select Rate Change Intimation Letter.
  4. Click View Letter to generate Rate Change Intimation Letter .

    Figure 4-16 Servicing: Rate Change Intimation Letter


    Description of Figure 4-16 follows
    Description of "Figure 4-16 Servicing: Rate Change Intimation Letter"

Parent topic: Letters sub tab