1. Loan Servicing User Guide
  2. Customer Service
  3. Customer Service screen’s Transaction History tab
  4. Payment Rating sub tab

4.10.4 Payment Rating sub tab

To view the transaction history of an account
  1. Open the Customer Service screen and load the account you want to work with.
  2. Click Transaction History tab, then click Payment Rating sub tab.

    Figure 4-40 Transaction History - Payment Rating


    Description of Figure 4-40 follows
    Description of "Figure 4-40 Transaction History - Payment Rating"

    The Payment Rating section displays month and year of payment and rating reported to credit bureaus through Metro 2 file for the past 24 months, including the following:

    Table 4-82 Payment Rating

    In this field View this
    Pmt Rating The payment rating.
    Rating Description The payment rating description.
    Acc Status The credit bureau account status.
    Status Description The credit bureau account status description.
    Month/Year Rating The month/year of payment rating.

Parent topic: Customer Service screen’s Transaction History tab