1. Loan Servicing User Guide
  2. Customer Service
  3. Review Request
  4. E-mailing Review Request

4.20.6 E-mailing Review Request

While system updates My Pending Review Requests By Priority section in the DashBoard to notify you about the new requests, you can also e-mail a review request to both the originator and a receiver, as applicable. The system will use e-mail address recorded for both the originator and receiver in Setup > Administration > User > User Definition section.

To e-mail a review request

  1. On the Oracle Financial Services Lending and Leasing Application home page, click Servicing > Customer Service screen and select Review Requests tab.
  2. In Email section, click Originator to send the message to the person listed in Originator field.
    -or-
  3. Click Receiver to send it to the person listed in the Receiver field.
The system emails the details of selected record to e-mail address recorded in user setup.

Parent topic: Review Request