17.3.4.1 Bulk Reversal and Void of Payment Transactions

OFSLL also supports bulk reversal and void of payment transactions through the same process file upload interface. Here payment reversals/voiding can be done to individual accounts, or at customer/business level to all linked accounts or at master account level to all its associated accounts by providing appropriate reference.

During bulk reversal/void process, a set of payment transactions can be grouped together into a single file, in a specific file format and uploaded into the system using the Process File interface. The file is then processed through respective batch jobs IPUPRC_BJ_100_01 (for accounts), IPCPRC_BJ_100_01 (customer / business) after successful validation, individual records are posted on to respective accounts indicating Void and Reversals.

While reversing/voiding payments in bulk, it is necessary to maintain the details in specific format and to ensure that all the payment transactions are added correctly without any issues during validation. The bulk reversal/void file format supports One Header and Multiple Detail records and the company defined in the header is applicable for all the records. Example of header record is indicated in the following table:

Table 17-10 Header Record

Company Total # Total Amt Action
US01 3 3000 POST / REVERSE / VOID

In the header record, all the fields are mandatory except Reason. Each field information is validated with the data maintained in the system and in case of any discrepancies, the entire payment reversal batch is rejected.

The details of each reversal transaction need to be maintained in the following format as indicated with system defined validations:

Table 17-11 Reversal Transaction Format

Customer # / Business # Customer Type Master Account # Payment Hierarchy Currency Pmt Date Amount Reference Mode Reason
1001 C   Hierarchy 1 USD 2/2/2018 1000 23457 CASH PAYMENT MANUAL
1001 C   Hierarchy 2 USD 2/2/2018 1000 23458 CASH PAYMENT MANUAL
1001 C   Hierarchy 3 USD 2/2/2018 1000 23456 CASH PAYMENT MANUAL

For more information, refer to above Bulk Upload of Payment Transactions section.