A.2.3 Skipped Customers/Business

When a customer/business cannot be located, the system enables you to mark that customer/ business as skipped (as in, “the customer/business is a skipped debtor”) Marking a customer/Business as skipped indicates that the customer’s/business whereabouts are unknown.

Table A-70 To mark a customer as “skipped”

Transaction Parameters
Customer Skip Txn Date
Relation Type Code
Customer Skip Indicator

Table A-71 To mark a business as “skipped”

Transaction Parameters
Business Skip Txn Date
Business Skip Indicator

The Skip box is selected on the Customer Service screen’s Customer/Business Details tab.

Figure A-35 Skipped Customers/Business



To remove the Skip indicator, follow the above procedure and update the CUSTOMER/BUSINESS SKIP INDICATOR as NO.