6.9 Customer Service screen’s Bankruptcy tab
The Bankruptcy screen enables you to record the details of a bankruptcy. This information usually is supplied from the customer or customer’s attorney. You can track each stage of the bankruptcy process based on its follow-up date and record information using the Details and Tracking sections.
As there are occasions when a borrower files bankruptcy more than once during the tenure of the Loan, you can record information for multiple bankruptcies. The Add button enables you to create a new bankruptcy record with different start and end dates. You can also use the Bankruptcy screen to view the previous bankruptcy record using Next and Previous buttons in the Detail section. The Current box in Detail section indicates the current bankruptcy details.
- Open the Customer Service screen and load the account you want to work with.
- Click Bankruptcy tab.
- In the Bankruptcy Details section, select the bankruptcy record you want to work with.
-or-
- Select Add to refresh the Bankruptcy screen to create a new record.
For details on this screen refer Customer Service screen’s Bankruptcy tab section in Customer Service chapter.
Parent topic: Bankruptcy