Customer / Business Credit Score Update

A.2.30 Customer / Business Credit Score Update

You can regularly update and store the credit score of a Customer and Business accounts maintained in the system by posting CUSTOMER CREDIT SCORE UPDATE and BUSINESS CREDIT SCORE UPDATE non-monetary transactions in Customer Service > Maintenance > Transaction Batch Information section.

Customer/Business Credit Score is a numeric summary of credit history compiled by the three major credit bureaus - Equifax, Trans Union, and Experian. This is obtained during Credit bureau pull and is one of the indicator for a Customer/Business account in the entire credit report.

Note:

On posting CUSTOMER CREDIT SCORE UPDATE transaction on any customer account, system automatically posts the transaction to all the linked accounts of that customer.

Table A-125 To update customer/business score

Transaction	Parameters
CUSTOMER CREDIT SCORE UPDATE CUS_CREDIT_SCORE_MAINT or BUSINESS CREDIT SCORE UPDATE BUS_CREDIT_SCORE_MAINT	TXN DATE Select the transaction date from adjoining calendar.
SCORE RECIEVED DATE Select the date when the score was received from credit bureau.
RELATION TYPE CODE (Applicable only for customer score update) Select the account relation type from the drop-down list. The list displays only those relationship types which are attached to account and are enabled (excluding deceased customer relations).
SOURCE CODE Select the credit bureau from where the customer/business credit score is received from the drop-down list. The list is populated based on the values maintained in CRB_SOURCE_CD look-up code.
SCORE Enter the customer/business credit score value.
REFERENCE NUMBER Enter the reference number associated with the credit score.
REASON CODE Select the reason for posting this transaction from the drop-down list.
COMMENTS Additional information if any.

Transaction

Parameters

CUSTOMER CREDIT SCORE UPDATE

CUS_CREDIT_SCORE_MAINT

BUSINESS CREDIT SCORE UPDATE

BUS_CREDIT_SCORE_MAINT

TXN DATE

Select the transaction date from adjoining calendar.

SCORE RECIEVED DATE

Select the date when the score was received from credit bureau.

RELATION TYPE CODE (Applicable only for customer score update)

Select the account relation type from the drop-down list. The list displays only those relationship types which are attached to account and are enabled (excluding deceased customer relations).

SOURCE CODE

Select the credit bureau from where the customer/business credit score is received from the drop-down list. The list is populated based on the values maintained in CRB_SOURCE_CD look-up code.

SCORE

Enter the customer/business credit score value.

REFERENCE NUMBER

Enter the reference number associated with the credit score.

REASON CODE

Select the reason for posting this transaction from the drop-down list.

COMMENTS

Additional information if any.

On successfully posting the transaction, a confirmation message is displayed in Result section and the record is captured in Customer Service > Customer Details > Customer/Business > Customer/Business Score tab.

Figure A-44 Customer / Business Credit Score Update

Description of "Figure A-44 Customer / Business Credit Score Update"

Parent topic: Nonmonetary Transactions