A.2.41 Add Balance to Account

While posting specific type of transaction on account to update the balances and if the respective balance is not available at account, system displays an error. In such cases, you can add the specific type of balance to the account at runtime by posting ‘ADD BALANCE TO AN ACCOUNT’ non-monetary transaction in Customer Service > Maintenance > Transaction Batch Information section.

Figure A-46 Add Balance to Account



Table A-139 To add balance to an account

Transaction Parameters
ADD BALANCE TO AN ACCOUNT TXN DATE
BALANCE TYPE
CHARGE OFF METHOD
WRITE OFF METHOD
RESCHEDULE METHOD
BILLED
ACCRUED
NON PERFORMING ROLLOVER
NON PERFORMING BALANCE TYPE
SORT
All the parameters indicated above are mandatory and can be selected from the drop-down list. While posting the transaction, system validates the following and in case of mismatch, does not allow to post the transaction:
  • If the Balance Type is already loaded, system displays and error indicating Balance already available.
  • If the Balance Type does not match with the defined list of codes in TXN_TYPE_CD look-up, system displays an error indicating Balance Type Doesn't Exist.
  • If the Balance Type matches with look-up code but the Product Type is not configured for the balance type in Transaction Codes setup, system displays an error indicating Balance Type not mapped to Product type.

On successfully posting the transaction, a confirmation message is displayed in the Results section and Balance is updated to account in Customer Service > Transaction History > Balances tab.