3.5.2 Special Metro II Code reporting

The system allows you to report the following special Metro II segments to the credit bureau output file:
  • Consumer Information Indicator Code (CIIC)
  • Compliance Condition Code (CCCD)
  • Special Comment Code (SPCC).
The system users will need to use call Action/Results and Reason fields on the Call Activities sub screen of the Customer Service form (Lending > Customer Service > Customer Service (2) master tab > Account Details tab > Call Activities sub tab) to place specific account conditions where these Metro II segments are to be reported. The specific segment reported for a given condition will be based on the account condition and call activity reason codes.

Note:

It is the responsibility of the Administrator or individual user to setup Special Metro II Code reporting functionality.
When users open one of the following conditions:

Table 3-24 Special Metro II Code reporting

Code Description
CIIC CONSUMER INFORMATION INDICATOR CODE (METRO2 - FCRA)
CCCD COMPLIANCE CONDITION CODE (METRO2)
SPCC SPECIAL COMMENT CODE (METRO2)
The system recognizes the condition, processes the selected Metro II reporting call activity reason code, and generates the Metro II reporting segment in the Metro II reporting output file.

Note:

  • You are responsible for selecting the correct Metro II reporting segment reason code to be reported. If you do not select a Metro II reporting segment reason code, the system will not generate information to Metro II output file. If you select an incorrect Metro II reporting segment reason code, the system will report the selected Metro II reporting segment. the system does not validate the contents of the Reason field with the contents of the Condition field.
  • To end the reported Special Metro II Special Code, close the open Special Metro II Condition (no reason code needed). The system recognizes the closing of the open Special Metro II Condition and will not create a Metro II reporting segment in the output file.
  • The CBU_FILE_FREQUENCY (METRO 2 FILE FREQUENCY) Company system parameter determines if output file is generated and created daily or output file is written with daily data and output monthly.
To setup Metro II Code reporting
  1. On the Oracle Financial Services Lending and Leasing home screen, click Setup > Setup > Administration > User > Queues > Call Action Results to open and close the following system defined condition codes:

    Table 3-25 Metro II Code reporting

    Action Code Description
    CIIC CONSUMER INFORMATION INDICATOR CODE (METRO2 - FCRA)
    CCCD COMPLIANCE CONDITION CODE (METRO2)
    SPCC SPECIAL COMMENT CODE (METRO2)
    When setup is completed, you can open and close Special Metro II code conditions.

    Note:

    Opening and closing Special Metro II Code reporting is a manual process.

    The CBU_FILE_FREQUENCY (METRO 2 FILE FREQUENCY) Company system parameter determines, if output file is generated and created daily or output file is written with daily data and output monthly.