4.10.2.2 Voiding an Account
- Open the Customer Service screen and load the account you want to work with.
- On the Customer Service screen, click Transaction History tab and then click Transactions.
- In the Transactions section, select
ACTIVE
entry in the Description field. - Click Reverse.
On the Transactions screen, Oracle Financial Services Lending and Leasing creates an entry of REVERSE ACTIVE
and reverses all transactions. The system also changes status of the account to CLOSED: VOID
and changes status of the application to APPROVED-VOID
(or whatever the account’s last status was before funding).
To use this feature, ACTIVE _REV
transaction code must be enabled and set to manual on the Transaction Super Group screen for your user responsibility and account’s product type. (For more information, see the Txn Codes tab (Transaction Super Group screen) section of the Administration (System) Setup chapter in the Oracle Financial Services Lending and Leasing Setup Guide).
In case of migrated accounts maintained in the system, OFSLL has a dummy ACTIVE transaction created by the automated batch job process. Reversing this transaction posts RECESSION / VOID transaction and updates all balances to zero. Any Good Transactions posted after the ACTIVE transaction are reversed as part of RESCISSION / VOID process.
However, this behaviour of creating a dummy ACTIVE transaction is controlled based on system parameter AUTO_GEN_ACTIVE_TXN_CONV (AUTO GENERATE ACTIVE TRANSACTION FOR CONVERSION PROCESS). If the parameter is enabled, the scheduled batch job process creates a dummy ACTIVE transaction record with the transaction date as conversion date. Also both the indicators - TXN_PRIMARY_IND and TXN_BACKDATE_ALLOWED_IND are set to Y facilitating for RESCISSION /VOID posting on the migrated account. If the parameter is not enabled, RECESSION / VOID is not allowed on migrated accounts since there is no active transaction.
Parent topic: Transactions sub tab